Privacy

Who we are

memorarti is responsible for your data; our details are under the title of this page. Questions: hello@memorarti.com.

What we collect

Your email address and sign-in details when you create an account.

The photos you upload and the paintings we make from them.

If you try the wall art size calculator with a photo of your wall, a small copy is sent once to our image checker to measure it; it isn't stored and never leaves your browser otherwise. To stop abuse, we count these checks against a coded form of your network address, kept for a day.

Your orders: what you bought, the price and currency, and for prints the name and shipping address you give at checkout. Your card details go straight to Stripe and never reach us.

If you ask us to email your paintings before you create an account, your email address.

Why we use it

To paint your photos, sell and deliver what you buy, send your order and shipping emails, send you an email with your paintings after you paint a photo (it also tells you about credits and prints), email a guest the paintings they ask for, and one reminder before we delete them if they tick the box, and answer you when you contact us. We don't send newsletters.

Who processes it for us

Clerk (sign-in), Convex (our database), Cloudflare (hosting and file storage), Replicate (painting and upscaling), OpenRouter with Google Gemini (measuring a wall photo), Stripe (payments), Prodigi (printing and shipping) and Resend (emails). Each handles your data only to provide its service to us.

Training

We never use your photos or paintings to train AI models without your permission.

How long we keep it

Your photos and paintings stay until you delete them or your account. If you delete your account, we keep your orders for our accounts, without your email, address or any link to you.

If you don't create an account, your photos, paintings and email address are deleted 30 days after you last painted or emailed them.

Your rights

You can ask for a copy of your data, ask us to correct it, or delete everything with Delete my account on your account. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies and storage

We use only what the site needs: cookies to keep you signed in and to remember the currency you chose, and your browser's storage to keep a guest's free previews on their device. No advertising or analytics cookies.

Where your data goes

Some of our processors are in the United States, so your data may be handled there, under the safeguards they provide.

Contact

Email hello@memorarti.com about anything on this page, or visit support.